Slack has become the latest developer to commit to integrating AI inside of its platform, with a new Slack GPT integration that will use chatbots as your own personal business assistants. But Slack GPT also highlights another AI quirk that may fly under the radar: its short-term attention span. In March, Salesforce's Slack division announced a ChatGPT app, allowing the OpenAI chatbot to be pulled into the Slack conversational interface. Now, Slack is expanding that: Slack GPT will support ChatGPT, the Claude chatbot, and Slack's own eventual Einstein GPT chatbot as well. To avoid forcing users to scroll back through reams of chat text (say, after returning from vacation) Slack GPT will simply summarize it all for you.

At its World Tour NYC event, Salesforce has introduced Slack GPT, which it describes as a three-pronged vision that integrates AI features into the business messaging app. Slack GPT is comprised of AI-powered features built natively into the app, a new AI-ready platform that was recently made available to developers, and the availability of Einstein GPT in the app that will power its ability to instantly generate insights and summaries. Einstein GPT was developed by Salesforce as a generative AI for customer relationship management (CRM) and could assist businesses with tasks related to sales. The integrated AI features will give users access to a workflow builder that doesn't require them to know how to code. In it, they can automatically create or update a canvas, which is Slack's tool designed for collaboration.